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FAQs

1. What is your standard shipping time?

Orders ship within 2 business days.

 2. What is your return policy?  Tell me about your 100% satisfaction guarantee. 

If you are not happy with your purchase — we're not happy. If you aren't 100% satisfied with your ohsofancyschmancy.com purchase, let us know! We love hearing your feedback—the good, the bad and the ugly—we're always looking for new ways to improve.

If you'd like to return an item, just send it back within 30 days of delivery for a full refund of the purchase price (minus shipping).

Use the form below or send us an email at hello@ohsofancyschmancy.com to initiate a return and we will promptly take action. 

A refund will be issued in the same form as the original payment within 30 days of receiving your return order.

3. Are the undies true to size?

Yes, we currently offer shared sizes 6-6X, 7-8, 10-12, & 14-16. The variance by pair ranges 1/2cm to 1cm.  

4. My question is not answered here. How can I reach you? 

Please use the form below. 

 



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